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Free for Hootsuite Enterprise users

ChattBack gives your business a dedicated text messaging number to use for real-time customer service and marketing. Receive private text messages from your customers and reply to them directly to resolve issues, build loyalty and avoid bad online reviews. The ChattBack app for Hootsuite allows you to view and reply to incoming messages inside the Hootsuite dashboard, and share positive customer messages to social channels as "Textimonials".

About ChattBack

ChattBack allows customers to privately SMS Text message your business with compliments, complaints and questions, like a mobile comment card.

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Please visit the resources page for support with the ChattBack app.

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