Requirements: Hootsuite Enterprise
The popular CRM system is now available in Hootsuite. The Salesforce app provides the ability to search and view details and activities for leads, contacts, and other Salesforce entities, all from the Hootsuite dashboard. You can create new leads in Salesforce from social profile data in Hootsuite, in addition to searching for and adding social data to existing leads or contact records. Salesforce Cases are also supported, providing the ability to search existing cases and add social conversations or create new cases from social messages in the Hootsuite dashboard.
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